Your right to privacy is very important. The Sherwin-Williams Company
("Sherwin-Williams") recognizes that when you choose to
provide us with information about yourself, you trust us to act
responsibly. That's why we have prepared this Privacy Policy to
describe the types of personal and non-personal information we collect
through our various Web sites (collectively, "Web Sites")
and through our other business functions, how we use and protect
such information, and to whom and under what circumstances we disclose
such information. Below is a summary of our Privacy Policy. By using
our Web Sites and by disclosing information to us in furtherance
of our business relationship, you signify your assent to this Privacy
Policy to the Web Sites' Terms of Use
when using our Web Sites. If you do not agree to the terms of this
Privacy Policy or our Web Sites' Terms of Use, please do not use
our Web Sites or disclose your personal information to us.
Personal Information
In general, Sherwin-Williams collects personal information from
you when you voluntarily provide it to us by (1) registering on
any of our Web Sites; (2) signing up to enter a promotion, participate
in an event or survey, receive newsletters or other literature;
(3) making product, project, or service inquiries; and (4) contacting
us (including our webmaster, customer service representatives, or
other employees) by e-mail or (5) providing other personal information
to us in furtherance of our business relationship. In connection
with these activities, we may collect personal information from
you, including, but not limited to, your name, physical address,
e-mail address, age, gender, telephone number, fax number, user
name and/or password associated with the use of any of our Web Sites
or web portal(s), occupation, company name, name of position within
company, whether you are a Sherwin-Williams customer, your primary
field of expertise, the type of product you are seeking, the type
of project you are or will be working on, the time frame for starting
your project, where you typically shop for paint and coatings products,
the number of paint/coatings products you purchased in the past
year, how you heard about Sherwin-Williams, or other information
necessary to conduct business with you.
Non-personal information
As part of the standard operation of our Web Sites, we may collect/obtain
certain non-personal information from you including, but not limited
to, your browser type (e.g., Netscape or Internet Explorer), operating
system (e.g., Windows or Macintosh), Internet service provider,
IP address, web sites visited, and the domain name from which you
accessed the Web Sites (e.g., yahoo.com).
In addition, we may collect information about your browsing behavior,
such as the date and time you visit our Web Sites, the areas or
pages of our Web Sites that you visit, the amount of time spent
viewing our Web Sites, the number of times you return to our Web
Sites, and other click-stream data. We may use cookies to collect
this information, which may be combined with your personal information.
A cookie is a small text file that may be stored on the hard drive
of your computer which enable us to recognize your computer when
you return to our Web Sites. You are always free to decline cookies,
but in doing so you may not be able to use certain features on our
Web Sites. The "help" segment of the toolbar on most browsers
explains how to configure a browser to not accept new cookies, how
to have the browser inform a user when they receive a new cookie,
and how to erase cookies from a computer's hard drive.We may use
web beacons to assist us in understanding how visitors to our Web
Sites use such sites and/or to collect information regarding users
activities on the web. We may utilize the services of a third party
to collect such information for us.
We may use the information we collect from you for any of the following
purposes: (1) to facilitate your use of our Web Sites and better
understand your needs; (2) to fulfill your requests for information
about certain products, services, and projects; (3) to send you
information, promotional materials, and offers from our company
as well as from our subsidiaries and affiliates; (4) to contact
visitors to our Web Sites when necessary; (5) to help address problems
with our Web Sites; (6) to administer our Web Sites; (7) to conduct
internal reviews of our Web Sites (e.g., to determine the number
of visitors to specific pages within the site); (8) to help us better
understand visitors' use of our Web Sites; (9) to protect the security
or integrity of our Web Sites; (10) to conduct business with you
(including obtaining and disclosing credit and billing information
and reporting); and (11) for such other purposes provided in this
Privacy Policy. Non-personal information will be used for these
purposes as well to monitor our Web Sites and provide a greater
online experience for our visitors.
Sherwin-Williams may transfer or otherwise disclose information
collected from you to the following entities for the following purposes:
(1) to Sherwin-Williams' employees, independent contractors, subsidiaries,
affiliates, consultants, business associates, service providers,
and suppliers, if the disclosure will enable that entity to perform
a business, professional, or technical support function for Sherwin-Williams;
(2) to employees, independent contractors, service providers, and
suppliers of Sherwin-Williams to fulfill a product or service request;
and (3) to respond to judicial process and provide information to
law enforcement agencies or in connection with an investigation
on matters related to public safety, as permitted by law. In addition
and subject to your consent, we may disclose such information to
our third party marketing or service providers who may use such
information in their business operations or who may contact you
with information they feel may be useful to you. By providing information
to us, you consent to your receipt from us and/or from any of our
third party marketing or service providers of information and data
we believe may be of interest to you.
We do not direct our Web Sites to, nor do we knowingly collect
any personal information from, children under the age of 13.
Our Web Sites may contain links to other third party Web sites
(such as those of our marketing partners), which may have privacy
policies that differ from our own. We are not responsible for the
activities and practices that take place on these Web sites. Accordingly,
we recommend that you review the privacy policy posted on any Web
site that you may access through our Web Sites.
In the event that Sherwin-Williams or any of its assets are acquired
by a third party, personal information acquired by us may be one
of the assets transferred.
Privacy laws and guidelines are part of a constantly changing environment.
We reserve the right, at our discretion, to change, modify, add,
or remove portions of this Privacy Policy at any time. We recommend
that you revisit this Privacy Policy periodically to ensure that
you are aware of our current privacy practices. Your continued use
of our services following any changes signifies your acceptance
of these changes.
If you would like to access or change any contact information you
have provided to us, please contact us at webmaster@sherwin.com.
If you have questions or concerns about this Privacy Policy, you
can contact us at webmaster@sherwin.com.